"When a Student Cries" (online article)
This article presents the results of interviews with "several professors. Their responses ran the gamut — from showing deep sympathy and empathy, to dutifully assuming the role of the rigorous professor who holds fast to high academic standards. "
Key Takeaway Points:
"Whatever the source of the problem, there are some best practices that will help you — and your students — as you navigate the rivers of tears. When your students cry, try to: