From the University of Michigan, "Cross Cultural Group Work" (web page) engages the challenges and benefits of group work with students from diverse backgrounds.
- "Challenges often arise from sources other than differences of language or classroom experience; they can come from different views of organizations, hierarchy, decision-making, and -- perhaps most important -- expressing agreement or disagreement."
Using an "Issues/Strategies" structure, the web site provides practical responses to the following concerns that may occur in courses:
1. "Issues: Challenges to cross cultural teamwork"
- Direct versus indirect communication (4 points)
- Conflicting norms for decision making (1 point)
- Differing attitudes toward hierarchy, authority, and respect (2 points)
- Trouble with accents and fluency (5 points)
2. "Strategies for cross cultural teamwork"
- Communication (7 points)
- Designing collaborative work (3 points)
- Assigning teams (4 points)
- Assessing teams (3 points)