The Student Feedback Process

The Office of Institutional Analysis is responsible for the administration of SFT surveys, which are conducted for each section of a course in which there is a minimum class size of five.

For most courses that run over 1 or 2 terms, feedback will take place during the second and third last weeks of class1.

Online Forms

  1. Feedback forms are available through myInfo for two weeks (<1 week for courses shorter than 1 term) during the 2nd and 3rd last week of a course*.
  2. Students receive an email invitation with a link to the SFT survey at the beginning of the feedback period and at least one reminder email (survey is open for two weeks for full term courses and <1 week for shorter courses).
  3. Students access the SFT survey through myInfo using their username and password, and complete it on their own time. Class time may be provided at the discretion of the course professor (professors must step out of class while the feedback forms are being completed).
  4. Once students click ‘submit’ any identifying information is stripped from the response data and it remains stored on a secure server. Completed forms are collected by an appointed person (can not be the professor) and delivered to the relevant dean's office or Security Services. Forms are then sent to the Technology Services Centre (TSC) on the Thunder Bay campus for scanning and processing. Scanned data is stored on a secure server. Paper forms are stored until the end of term.
  5. At the end of term, once course marks have been received and verified by Enrolment Services, SFT results (numerical scores and comments) are released to professors electronically via myInfo
  6. Professors read and reflect on SFT results to enhance how they design and teach courses. Faculty deans review professors’ scores on a subset of SFT questions on an annual basis.
  7. Institutional Analysis conducts quantitative analysis on the numerical responses and produces a university overall summary report and the faculty summary reports.

*There are some exceptions.

Paper Forms

  1. Within the 2nd and 3rd last weeks of a course, (or the last few days for courses of shorter duration) a class is designated during which the feedback will be conducted.
  2. Professors set aside time during class for the completion of feedback forms to take place.
  3. Scantron feedback forms are distributed to students present in class on the designated day. Students complete the forms in class. Professors must step out of class while the forms are completed.
  4. Completed forms are collected by an appointed person (can not be the professor) and delivered to the relevant dean's office or Security Services. Forms are then sent to the Technology Services Centre (TSC) on the Thunder Bay campus for scanning and processing. Scanned data is stored on a secure server. Paper forms are stored until the end of term.
  5. After the end of term (possibly up to a couple of months to allow time for the manual processing of the Scantron forms), and once course marks have been received and verified by Enrolment Services, the original paper SFT surveys, along with the results are delivered to professors via the the relevant dean’s office or Security Services.
  6. Professors read and reflect on SFT results to enhance how they design and teach courses. Faculty deans review professors’ scores on a subset of SFT questions on an annual basis.
  7. Institutional Analysis conducts quantitative analysis on the numerical responses and produces a university overall summary report and the faculty summary reports.

 

Courses that are given by several professors may have SFT occur in the last week of each professor's portion of the course.

Courses that don’t run for a full term will have SFT occur as close to the end of the course as practical.

2 For distance courses being evaluated by paper, Scantron feedback forms are sent to students by mail. Completed forms are then sent back to the relevant academic department, after which the process follows steps 4 to 7 as detailed above.

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